Administrative Back-Office
Web based management and administration software system allows you to manage all your data anytime, anywhere.
Using the features of our turn-key enrollment system, First Continuity's team of system specialists can create a platform specific to the needs of your business; whether it's a call center, insurance or benefits broker/agency; third-party administrator; subscription plans; or an association. Let us do the work, so you can focus on what you do best...running your business and services your clients.
Web based management and administration software system allows you to manage all your data anytime, anywhere.
Define your lead and customer database information and manage your sales cycle. Track calls and interactions. View complete billing transaction history.
Create agent & group in a tree hierarchy downlines. Assign and customize product information and pricing. Automated tracking and updates.
Recurring billing for credit card and ACH bank draft. Track approved payments, declined payments, refunds, and chargebacks.
List bill invoices for groups or individuals. Customizable invoice templates. Track outstanding payments and invoice history.
Real-Time tracking of agent commissions and vendor costs. Setup custom product commission structures. Setup advanced and split commissions.
Setup and customize your products and services. Recurring subscription, trial fee and one-time fee pricing. Automated product fulfillment.
Define your ecommerce form questions: contact, demographic, custom questions. Real-time API and file import processing methods.
Mass email, sms text messages, print letters, electronic fulfillment capability. Easily communicate with your customers, groups, and agents.
Build simple or complex ecommerce websites. Personalized agent replicated websites. Complete control of page content and text.
Track support and service calls and every interaction. Reports on service and support questions. Reports on user support productivity.
Generate custom member, agent, sales, financial, product reports. Produce detailed financial audit and reconciliation reports.
Real-time API and batch file import processing methods. Custom vendor file formats including HIPAA EDI 834 file formats.